Use cases
Agent training & onboarding
Assisting in the creation of training materials for new agents, including FAQs, call scripts, and procedural guidelines.
Call script creation & optimisation
Generating or optimizing call scripts for agents, ensuring consistency and compliance with company messaging.
Customer query resolution
Empowering agents to quickly find accurate information to address customer inquiries during live interactions using historical interaction data..
Omnichannel customer journey mapping
Use Queryfic to analyze and summarize customer interactions across channels, helping in mapping the customer journey and identifying areas for improvement.
Contact us
Cere Labs
Queryfic is a product developed by Cere Labs, a company that specializes in AI solutions tailored for businesses and enterprises.
B 501, Takshashila Commercial Center, R. H. B. Road, Mulund, Mumbai-400080
contact@cerelabs.com
+91 7208399816